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Social media monitoring

Make smarter business decisions, tracking brand mentions, products, topics, and competitors. 

Wondering what's being said about your brand on social media?

The only way to be sure of what social users are saying about your brand and products is to monitor both the social networks where you have a presence, and those you don´t. Gain actionable insights about your brand, and your competitors to make smarter business decisions. 

Find out

Brand insights

discover what users are saying about your brand and products, gauge popularity, and track topics to make smarter business decisions.

Competitor analysis

monitor your competitors including the types of content they post, frequency, engagement levels, audience growth, hashtags, and top posts.

Business growth

identify new markets and opportunities for business expansion and growth, monitoring the networks in which you operate, and those you don´t. 

Social monitoring
‍in 3-steps

Our automated social monitoring service utilizes the latest AI and machine learning technology, adapted to the social networks and within the markets which are of interest to you. Only pay for the social networks where you need visibility of your brand and products.

Our social monitoring service follows a three-step process:

We monitor

the agreed online social networks, identifying brand mentions, conversations, topics, and even your competitors' activities.

We analyze

and classify this information using advanced techniques alongside our team of cybersecurity experts.

We report

insights in a format which allows you to digest the data and information to make informed business decisions. 

Being protected by Smart Protection helps to increase consumer confidence in our brand and products. Our customers know that when shopping online at their preferred marketplace, they will be purchasing an authentic product."

José Gimeno

E-commerce and Social Manager, GOBIK

El Deseo´s mission is to preserve the work of Pedro Almodovar, ensuring that the viewer consumes the content as it was intended. For this reason, piracy has been one of our greatest concerns. For years we have trusted Smart Protection to protect our catalog, and they understand the importance of controlling the unauthorized distribution of our works."

Diego Pajuelo Almodóvar

Financial Director, El Deseo

Smart Protection is a great partner for us at Riot Games Europe, providing exactly the level of service we expect when it comes to protecting our properties: good communication, adaptable offers, fast reaction, and end to end delivery".

Romain Bigeard

Business Development Manager, Riot Games

Thank you! Your submission has been received. We will get in touch with you soon.

Oops! Something went wrong while submitting the form.

Social media monitoring

What is Social media monitoring?

Wondering what's being said about your brand on social media?