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Social media monitoring

Make smarter business decisions, tracking brand mentions, products, topics, and competitors. 

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What is Social media monitoring?

Brands are leveraging new opportunities and gaining valuable insights using social monitoring tools, tracking brand mentions, conversations, topics, and competitor activities to gain a full picture of the tone of voice and your brand’s digital impact.

These insights are used to enhance user opinion, customer experience, brand messaging, and brand positioning within the market.

Wondering what's being said about your brand on social media?

The only way to be sure of what social users are saying about your brand and products is to monitor both the social networks where you have a presence, and those you don´t. Gain actionable insights about your brand, and your competitors to make smarter business decisions. 
Find out

Your benefits, our promise

For a small investment you can achieve BIG results. Join the growing list of companies throughout the world who already trust Smart Protection´s social monitoring tool. Here are just some of the benefits:

Brand insights

discover what users are saying about your brand and products, gauge popularity, and track topics to make smarter business decisions.

Competitor analysis

monitor your competitors including the types of content they post, frequency, engagement levels, audience growth, hashtags, and top posts.

Business growth

identify new markets and opportunities for business expansion and growth, monitoring the networks in which you operate, and those you don´t. 

Social monitoring
in 3-steps

Our automated social monitoring service utilizes the latest AI and machine learning technology, adapted to the social networks and within the markets which are of interest to you. Only pay for the social networks where you need visibility of your brand and products.  

Our social monitoring service follows a three-step process:

We monitor

the agreed online social networks, identifying brand mentions, conversations, topics, and even your competitors' activities.

We analyze

and classify this information using advanced techniques alongside our team of cybersecurity experts.

We report

insights in a format which allows you to digest the data and information to make informed business decisions. 

Social visibility assured

We are experts in social media monitoring. Our special relationships with the main social networks including Instagram, Facebook, Twitter, YouTube, and TikTok allow us to track, analyze and report back with detailed insights enabling you to make informed business decisions.

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Trusted by great companies

Hundreds of brands worldwide already trust Smart Protection

Being protected by Smart Protection helps to increase consumer confidence in our brand and products. Our customers know that when shopping online at their preferred marketplace, they will be purchasing an authentic product."
José Gimeno
E-commerce and Social Manager, GOBIK
El Deseo´s mission is to preserve the work of Pedro Almodovar, ensuring that the viewer consumes the content as it was intended. For this reason, piracy has been one of our greatest concerns. For years we have trusted Smart Protection to protect our catalog, and they understand the importance of controlling the unauthorized distribution of our works." 
Diego Pajuelo Almodóvar
Financial Director, El Deseo
Smart Protection is a great partner for us at Riot Games Europe, providing exactly the level of service we expect when it comes to protecting our properties: good communication, adaptable offers, fast reaction, and end to end delivery".
Romain Bigeard
Business Development Manager, Riot Games
League of Legends, European Championship
We would recommend Smart Protection to other music acts who want to protect their brand against online counterfeiters. Smart Protection are very responsive, thorough and professional and we know our brand is in the very best of hands.
Sil Willcox
Business Manager, The Stranglers
Is your brand at risk?
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