Take control of non-compliant sellers

Monitor your distribution channels and discover if your distribution policies are complied

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What is Distribution compliance?

Distribution Compliance may refer, among other things, to the extent to which a company, wholesaler, distributor or retailer adheres to the agreements and regulations related to the online distribution of a given product. Sticking to a high level of distribution compliance is essential for companies to maintain a strong and positive relationship with their distributors and ensure their products reach customers in the desired way!

Monitoring your distribution channels, enforcing policies such as Minimum Advertised Price (MAP) and preventing Gray Market sales is vital to protect your brand's reputation, ensure product quality and increase customer satisfaction!

Facing these challenges?

These are the most common issues that can be addressed using a Distribution compliance solution:

Gray market or parallel import

Refers to the unauthorized sale of products through unauthorized sellers, channels or markets, such as fake product listings and reviews, products being sold below a certain price point.

Risk of counterfeit products

Non-compliant distribution can increase the risk of counterfeit products entering the market, as unauthorized resellers may not be able to guarantee the authenticity of the products they are selling.

MAP policy violation

Minimum Advertised Price (MAP) policies are intended to protect the brand owner's pricing strategy and maintain the perceived value of the product. Non-compliant distribution can lead to violations of MAP policies, leading to a loss of revenue.

Dilution of Brand value

Channel partners who do not adhere to brand standards can lead to a loss of sales for the brand owner since customers may choose to purchase products from other, more trustworthy, sources.

Bad reviews

Grey market sellers may advertise, overstock or refunded items as new, or list wrong versions of products, leading customers to accuse the brand owner for poor quality and share negative feedback.

Distribution compliance in 3 Steps:

Our distribution compliance solution is designed with advanced features to help you protect your ecommerce from non-compliant partners. Some of the key features of our tool include:

Gain Full visibility

Say goodbye to blindspots in your online distribution channels. Our solution provides real time visibility of who is selling your product, in which ecommerce stores and countries, for what price, using which descriptions and more.
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Take control

Take back control of your distribution channels. Our tool allows you to set and manage your authorized and non-authorized sellers and detect any violations to your distribution policies. Whether it's parallel importation, gray market, or unauthorized sellers on marketplaces, you will always know who is acting outside your policies and take action to protect your brand.
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Take control

Take back control of your distribution channels. Our tool allows you to set and manage your authorized and non-authorized sellers and detect any violations to your distribution policies. Whether it's parallel importation, gray market, or unauthorized sellers on marketplaces, you will always know who is acting outside your policies and take action to protect your brand.
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Enforce

Stop non-compliant actors in their tracks. Our enforcement effectiveness rate in what comes to seize unrightful action of vendors is among the highest in the industry. It includes claim issuance to platforms, cease and desist letters and even test purchases as legal action.
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Your benefits, our promise

Start addressing issues that can harm your brand’s reputation and negatively impact customer experience. Brands use our Distribution compliance solution to:

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Strengthen relations with distributors

With a tool to monitor partner compliance, you will be able to identify potential issues early and take proactive steps to address them which improves the quality of your brand's distribution network. This can prevent authorized sellers from being negatively affected by unauthorized ones.
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Protect brand reputation

ensuring that only authorized sellers are selling your products, you can maintain a consistent level of quality and customer experience, which in turn can help to enhance their brand reputation and customer loyalty.
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Increase sales

By monitoring and enforcing compliance with their distribution policies, brands can ensure that their products are being sold at the correct prices, in the correct locations, and through the correct channels, which can help to drive sales and revenue.

All channels tracking assured

We monitor your third-party product sales throughout any search engines, social networks, and digital marketplaces for your peace of mind.

Why Smart Protection?

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Advanced Technology

Our tool uses the latest technology and algorithms to ensure you a better visibility on your partner compliance and identify potential threats to your ecommerce platform's safety and reputation.
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Customizable Solutions

We understand that every ecommerce strategy is unique, which is why we offer customizable solutions tailored to your specific needs and requirements.
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Expert Support

Our team of experts is available to provide guidance and support throughout the investigation process. We work closely with you to ensure that your platform remains safe and secure.

FAQs about Distribution Compliance

What are the consequences of non-compliance with distribution policies?

The consequences of non-compliance with distribution policies can include legal action, damage to the brand's reputation, loss of sales, and strained relationships with authorized retailers and distributors. Brands may also lose control over their products and the way they are presented to customers, leading to confusion and negative reviews.

How grey market sellers operate?

Grey market sellers usually obtain products through authorized or unauthorized channels and then violate distribution agreements or minimum advertised pricing (MAP) agreements by selling the products on major marketplaces such as Amazon. They also conceal their identity behind various names and accounts.

How can brands identify instances of grey market sales?

Brands can identify grey market sales by monitoring their distribution channels and pricing policies. They can also track the online sales of their products and look for sellers who violate distribution agreements or minimum advertised pricing (MAP) policies. Additionally, brands can work with third-party monitoring services that specialize in identifying and reporting instances of grey market sales. These services use advanced technology and data analytics to monitor online marketplaces and identify unauthorized sellers.

Why are grey market sales problematic for brands?

Grey market sales can harm brands by negatively impacting their reputation and customer trust. Customers who receive products from grey market sellers that are falsely advertised as new or different from what they expected may leave negative reviews and spread poor word-of-mouth. This can lead to lost sales and a damaged brand image.

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