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Seller investigation is the process of identifying and verifying the information of a seller on an online marketplace. The investigation typically includes gathering information such as the seller's business name, address, contact information, online sales details, product descriptions, and seller reputation.
These are the most common issues that can be addressed using a Seller investigation:
Without adequate verification, unauthorized sellers can easily list fake or counterfeit goods on ecommerce channels. This can damage your Brand Reputation and lead to legal issues.
When customers shop online, they expect high-quality goods and trustworthy service. Unauthorized sellers might fall short of these standards, which would cause unhappy customers and bad reviews.
Sellers who are permitted to list products on e-commerce platforms might not give accurate product descriptions or adhere to your Brand standards. Customers may be misled by this, and your brand's reputation may suffer.
Unauthorized sellers may offer products at lower prices, leading to increased competition and Loss of sales for brand owners.
Our seller investigation tool is designed with advanced features to help you protect your ecommerce from fraudulent activity and unauthorized sellers. Some of the key features of our tool include:
Start addressing issues that can harm your brand’s reputation and negatively impact customer experience. Our Seller investigation solution will enable you to:
We monitor your third-party product sales throughout any search engines, social networks, and digital marketplaces for your peace of mind.
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